FastTrack System Status- May 18, 2012 7:22 PM Central
The data is available. For those who subscribe to the stocks databases. You may get a popup message about moving a family. Answer YES.
FastTrack System Status- May 17, 2012 7:28 PM Central
The data is available.
FastTrack System Status- May 16, 2012 7:26 PM Central
The data is available.
FastTrack System Status- May 15, 2012 7:26 PM Central
The data is available . . . a poor day for the market.
FastTrack System Status- May 14, 2012 7:22 PM Central
The data is available.
The accounts file is updating normally. However, a very few renewals are still receiving an error message when no error has occurred. Do not let that deter you. Renew online as normal. Ignore an error at the end and then wait a minute and run FTComm. The user setting Tab should should show your updated renewal date. In no case are two charges made to your credit card.
FastTrack System Status- May 11, 2012 7:33 PM Central
The data is available.
Accounts file is still being made manually. See Accounts file problem below posted yesterday.
Splits
SRTY,SPXU,ZSL,TWQ,BZQ,DXD,SCC,SQQQ,SMDD,SFK, ProFUnds short funds had reverse splits today which were not posted tonight. These will be fixed Monday morning.
TQQQ,QLD,UST,UBT, Profunds ETFS also has reverse splits which will be fixed Monday
Next Week's to do list
- Accounts file fix.
- New family need rebuilding and testing
- About 100 recent dividends are missing due to a procedural errors here. Look for corrections Monday morning. There may be additional corrections in back history. FastTracker Fritz Harnsberger brought this to light. Thank you
FastTrack System Status- May 10, 2012 7:40 PM Central
The data is available. Here is a list of what will be going on inhouse next week.
Accounts File Problem
We are having problems with the subscribe.fasttrack.net site. You can renew your subscription at that site, however, the automatic updating of the sever account files is failing. We will rebuild accounts file manually at 9:00AM Central and at 6:00PM Central tomorrow, and your renewal will take effect at that time. We regret the inconvenience. It is temporary.
FastTrack System Status- May 9, 2012 7:19 PM Central
The data is available.
FastTrack System Status- May 8, 2012 7:32 PM Central
The data is available.
FastTrack System Status- May 7, 2012 7:38 PM Central
The data is available.
FastTrack System Status- May 4, 2012 7:28 PM Central
The data is available. The $MS. . . Morningstar indexes have been repaired and the problem fixed. We will be adding additional MS indexes shortly.
FastTrack System Status- May 3, 2012 7:30PM Central
The data is available. The $MS. . . Morningstar
indexes have not been updating this week.
We are reviewing the service that we have been
getting from Morningstar since 2005
FastTrack System Status- May 2, 2012 7:30PM Central
The data is available. An editing error misplaced this notice last night (posted out of date order).
FastTrack System Status- May 1, 2012 7:30PM Central
The data is available.
FastTrack System Status- April 27, 2012 8:07PM Central
The data is available.
After checking, we only released two revised families, Fidelity and FidAdvis. Many Fidelity Advisor funds class -I are no load and available to individuals through brokerages. They have been added to the Fidelity family.
However, most Fidelity Advisor funds are still just for advisors, and they are in the FidAdvis family. Fidelity is not unique in this regard. Many fund families have confusing offerings which are difficult to maintain. Traditionally, we have separated Fidelity's offerings into two families, but have not done so for other companies.
We regret the lack of standards among fund companies. We are putting a lot of time into reorganizing our families.
7:00PM
The data will be delayed delayed while we rebuild
families and check them. Data will be up by 8:15PM
FastTrack System Status- April 26, 2012 7:19PM Central
The data is available.
FastTrack System Status- April 25, 2012 7:28PM Central
The data is available.
FastTrack System Status- April 24, 2012 7:20PM Central
The data is available.
FastTrack System Status- April 23, 2012 8:02PM Central
The data is available.
7:41
There was a delay in starting the evening process.
We expect to be up by 8:00PM
8:20AM
We are reviewing the pricing of EMSA and ROLA . .
. both Barclays ETNs. It appears that what we have
is correct.
These issues are volatile and thinly traded. Whatever you do, DO NOT invest in these issues. In fact, all ETNs, generally, should be avoided. They are not like ETFs which have assets backing their prices. ETNs, generally, have value only based on the faith and credit of the issuing agency. While this is an over-simplification, YOU must do your home work before you buy ETNs.
FastTrack System Status- April 20, 2012 7:22 PM Central
The data is available.
FastTrack System Status- April 19, 2012 7:29 PM Central
The data is available.
FastTrack System Status- April 18, 2012 7:25 PM Central
The data is available. Missing funds from yesterday were fixed in this morning's update (and when you download tonight's data)
FastTrack System Status- April 17, 2012 7:25 PM Central
The data is available.
About 90 funds did not report prices. These have been estimated. These are funds are mostly listed as JPMorgan. Likely these funds have been transferred or merged into another family of funds. (list removed 4/18/12 for brevity)
FastTrack System Status- April 16, 2012 7:29 PM Central
The data is available.
FastTrack System Status- April 13, 2012 7:26 PM Central
The data is available. Funds of the Northern Family did not report. We have estimated prices for these funds. Before making trading decisions, please check with the fund company. Corrections will be made Monday morning and will be available by 10:00AM Central time using FTComm 2 to do a normal update or an OLIC. Morning corrections are always posted, but we wanted to be sure that you knew over the weekend that an unusual number were missing.
FastTrack System Status- April 12, 2012 7:15 PM Central
The data is available.
We discovered a bug in FT4Web today. If you use the Yield1Y Spreadsheet column and the inception date of an issue being ranked is the same as the ending date of the period ranked, then you will get a "Division by zero" error message and FT4Web will shut down. This is an infrequent occurrence. There in no immediate bug fix available.
FastTrack System Status- April 11, 2012 7:18 PM Central
The data is available. RUS-X seems to have a bad price from yesterday. That will be corrected in the morning update tomorrow.
FastTrack System Status- April 10, 2012 8:17PM Central
The data is available w/o most of the indexes.
8:12PM
We will put the data online without most of
the INDEXFAM and ETFINDEX family prices. The index
data is available from the exchanges. Our major
evening data source, Interactive Data Corp, does
have the index prices, but they are experiencing
technical difficulties feeding it to us. We will
reload and/or hand correct the missing data in the
morning update.
99% of all funds are reporting correct data. Stocks have no problems.
We expect to be up no later than 8:30PM
7:22PM
There will be a delay. Our market indexes failed to
download this evening and many funds are missing
prices. The market was in turmoil today, but I am
reluctant to place blame on that. We are
investigating the problem. There is no projected
solution time. More later. We will not be
going home until we have a resolution.
FastTrack System Status- April 9, 2012 7:22PM Central
The data is available. There is no data for last Friday, Good Friday. The market was closed.
FastTrack System Status- April 5, 2012 7:22PM Central
The data is available. Have a warm sunny Easter! We will be closed tomorrow, Good Friday.
FastTrack System Status- April 4, 2012 7:22PM Central
The data is available.
FastTrack System Status- April 3, 2012 7:20PM Central
The data is available.
10:00 AM
We have had a series of minor problems which we compounded by mistakes.
From 7:00PM last night to 8:45AM today, users had problems getting data updates. GoDaddy had done an upgrade of our primary server (they had announced the upgrade to us). However, last night we did not recognize the one of the unanticipated consequences. This made it look like our data was online (available to users), but it was actually only available on our secondary server (which most users do not hit).
About 8:20AM, we posted this notice here, "There may be a data problem. We are evaluating. More shortly."
About 8:45AM, we took down the GoDaddy server and users began, properly, getting data from our secondary server.
About: 9:30AM we solved the GoDaddy problem, and put the GoDaddy server back up . . . but . . . without refreshing the data.
About 10:00AM, we took GoDaddy down to refresh, and users are got the proper downloads from the secondary server. The GoDaddy server came up about 10:20AM.
I apologize for this problem. We have been planning to drop the GoDaddy server in favor of a dedicated machine (more under our control). We have had the systems in place to make this transition for the last 6 weeks, and have been taking the conversion of virtual machines, websites, and FTP data servers step-by-step. Things will stabilize shortly.
-Paul Charbonnet
GURU's with ip address dependent firewalls ONLY:
If you are not a network guru ignore this message, this has no affect on 99% of FastTrackers.
Our url, updatea.fasttrack.net , will point to a different ip address sometime in the near future. The new address will be 74.114.178.25 . . . but this new address will NOT be working until announced in this blog later this week.
The url and ip for updateb.fasttrack.net will be unchanged.
FastTrack System Status- April 2, 2012 7:24PM Central
The data is available.
FastTrack System Status- March 30, 2012 7:30PM Central
The data is available. The high speed link to the Arizona-based server was restored mid-day today.
FastTrack System Status- March 29, 2012 7:42PM Central
The data is available. We remade families. The bond families were in need of substantial correction.
Also, tonight we have have lost our high-speed link to our AZ server due to local (Baton Rouge) conditions. Please consider not doing an OLIC and upgrade tonight unless you are actually having a problem. We will be running with a single server until later tonight making for slow downloads for the next hour or so.
FastTrack System Status- March 28, 2012 7:30PM Central
The data is available.
FastTrack System Status- March 27, 2012 7:50PM Central
The data is available.
Revised families sent.
- Rydex has been taken over by Guggenheim. Hence, no more Rydex or Rydex-SGI Family . . . except that we are adding a Rydex family for your convenience.
- The T Rowe Price and Select families were missing last night. They are in this download this evening (no FTComm Version Upgrade needed)
- We are reviewing Family names to abbreviate
them better.
FastTrack System Status- March 26, 2012 8:55PM Central
The SELECT family stubbornly refused to be copied to the server. However, it is out there now. Good night.
8:12PM One server is up and swamped by tonight's long download. The second server is refreshing and will be up by 8:15PM. We remain at the office watching progress.
7:43PM The data is available. New Families are included in the download. The Select family is missing. Use FTComm to do a Version Upgrade to get that missing family.
There is still no documentation of the new families, but little is needed. Notably missing are the B- brokerage families. These have proven impossible to keep up to date. However, most Brokerages will send you an excel spreadsheet with all the ticker symbols. Copy the column of symbols and paste into an FT4Web spreadsheet, then save under a name of your choice.
FastTrack System Status- March 23, 2012 8:23 Central
The data is available. The upgrade to get the new families may be painful. It may take running the upgrade several times. However, even if you give up on the upgrade part way through it will not hurt you. There is no harm waiting until next week when the new families will be sent painlessly with the evening data update.
7:28PM
We expect that data will be available at 7:40PM.
We delayed the process while we evaluated sending
new families. The new families look pretty good and
are made by a totally new process.
We decided to put the new families into the upgrade process, but not into the evening data download. This will make them available to a small number of users who choose to do an FTComm upgrade. If the feedback next week is positive, and with more testing here, we will send them to everyone.
Note: The Online Help for the families has not been revised. Fully understanding the new families will required a revised help.
FastTrack System Status- March 22, 2012 7:20PM Central
The data is available.
FastTrack System Status- March 21, 2012 7:20PM Central
The data is available.
FastTrack System Status- March 20, 2012 7:18PM Central
The data is available.
FastTrack System Status- March 19, 2012 7:20PM Central
The data is available.
FastTrack System Status- March 16, 2012 7:19PM Central
The data is available. No New Families tonight.
3:00PM
- A support call from FastTracker Ron Haxby
revealed that the rebalancing strategy in the
FastTrack for the Web manual July 2000 ver
3.1 page 58 is NOT what FT4Web version 3.66 is
using. Ron is correct. The manual is outdated.
Please use the Online Help and not the manual.
3.66 was released in 2008, and there were
changes in 3.66 when compared to 3.1
- Last night we discontinued and removed the
data for PSE-I, The Pacific Exchange Technology
index. This index is no longer being computed
and distributed. However, after tonight's
update, the NYSE ARCA Technology index will be
available and it carries forward all the old
PSE-I data. We DID NOT change the PSE-I ticker
symbol. We did change the Index Name. The
historical data for the NYSE ARCA index is
identical to the old Pacific index data.
We received a number of emails at data@fasttrack.net which alerted us to the change. Thank you. FastTrack is the composite of all FastTracker's insights and corrections . . . which is a good thing as we are not perfect, yet.
FastTrack System Status- March 15, 2012 7:25PM Central
The data is available. No New Families tonight.
FastTrack System Status- March 14, 2012 7:20PM Central
The data is available. No New Families tonight.
FastTrack System Status- March 13, 2012 7:26PM Central
The data is available. No New Families tonight.
FastTrack System Status- March 12, 2012 7:18PM Central
The data is available. No New Families tonight.
FastTrack System Status- March 9, 2012 7:58PM Central
The data is released, but we are not satisfied with the families. We will try again, Monday.
7:00PMThere will be a delay this evening as we remake families (long-overdue). The data should be up by 8:00PM Central time.
8:30AM The advance decline data (and a few other indexes) did not get updated last night. This is an uncommon problem. We will be posting data corrections (as we do each morning) at about 9:30AM Eastern time. Do another data update (or an Online Integrity Check (OLIC) ), to get the latest data.
FastTrack System Status- March 9, 2012 8:53 AM Central
The advance decline data (and a few other indexes) did not get updated last night. This is an uncommon problem. We will be posting data corrections (as we do each morning) at about 9:30AM Eastern time. Do another data update (or an Online Integrity Check (OLIC) ) to get the latest data.
Perhaps we spoke too soon about data disruption yesterday.
FastTrack System Status- March 8, 2012 7:23 PM Central
The data is now available. Solar flare activity had some minor impact on phone calls and support via internet today. There has been no disruption in EOD data.
FastTrack System Status- March 7, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- March 6, 2012 7:22 PM Central
The data is now available.
FastTrack System Status- March 5, 2012 7:22 PM Central
The data is now available.
FastTrack System Status- March 1, 2012 7:28 PM Central
The data is now available.
FastTrack System Status- February 29, 2012 7:27 PM Central
The data is now available.
FastTrack System Status- February 28, 2012 7:20 PM Central
The data is now available.
FastTrack System Status- February 27, 2012 7:25 PM Central
The data is now available.
FastTrack System Status- February 24, 2012 7:22 PM Central
The data is now available.
FastTrack System Status- February 23, 2012 7:16 PM Central
The data is now available.
FastTrack System Status- February 23, 2012 11:00 AM Central
The server problems are over. Normal updating/upgrading/installs can proceed.
10:00AM
We are having server problems. We are unable to control a remote server which is serving replacement databases to some users. We expect to get this machine under control shortly. In the meantime. Do not update.
FastTrack System Status- February 22, 2012 7:15 PM Central
The data is now available. The data for the 21st was up and available as promised the night of the 17th.
FastTrack System Status- February 17, 2012 7:22 PM Central
The data is now available. We will be taking a 4-day holiday . . . The three-day weekend + Mardi Gras. This is an unusual circumstance. Tuesday data corrections will be done in the morning and the evening update will be done as usual, but there will be no telephone support until Wednesday morning.
FastTrack System Status- February 16, 2012 7:28 PM Central
The data is now available. Regular testing revealed a process error. We reran the process causing a few minutes delay.
FastTrack System Status- February 15, 2012 7:24 PM Central
The data is now available.
FastTrack System Status- February 14, 2012 7:26 PM Central
The data is now available. PPH, a former HOLDRS ETF is having pricing problems. It either had a split or a merger today. The problem will be researched tomorrow and the change will be available in the morning update
FastTrack System Status- February 13, 2012 7:18 PM Central
The data is now available. TransAmerican consolidated about 10 of their funds today. We updated the shares outstanding database field today.
FastTrack System Status- February 10, 2012 7:16 PM Central
The data is now available. Corrections were made this morning as promised. About 13 Vanguard EOY 2011 dividends were corrected by hand.
FastTrack System Status- February 9, 2012 7:33 PM Central
The data is now available. We estimated the Russell indexes, and we will be close. We will get the corrections in the morning and post corrections by 10:30AM. Do another Data update or an OLIC in the morning to get the corrections.
7:23PM
We are missing all our Russell Index closing prices.
We are holding the process for 10 minutes to retry.
FastTrack System Status- February 8, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- February 7, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- February 6, 2012 7:25 PM Central
The data is now available.
FastTrack System Status- February 3, 2012 7:17 PM Central
The data is now available.
FastTrack System Status- February 2, 2012 7:21 PM Central
The data is now available.
FastTrack System Status- February 1, 2012 7:20 PM Central
The data is now available.
FastTrack System Status- January 31, 2012 7:21 PM Central
The data is now available.
FastTrack System Status- January 30, 2012 7:21 PM Central
The data is now available.
FastTrack System Status- January 27, 2012 7:20 PM Central
The data is now available.
FastTrack System Status- January 26, 2012 7:20 PM Central
The data is now available and in fine shape.
11:45AM
Fixes to last night's data is done as promised although the time on this blog
entry was not originally posted correctly
10:56AM
We are still collecting 330+ fund prices by hand and
will not post the morning update until about
11:45AM.
8:19AM
We did not attempt a missing price correction last
night. Surfing the NASDAQ site last night revealed no
changes to missing prices. These will likely have to
be worked by hand this morning and posted about
10:30AM Central. However, we should be able to get a
number of prices from our automated processes that
scrape the mutual fund company websites and process
daily their daily emails to us which contain the
prices.
FastTrack System Status-January 25, 2012 7:27 PM Central
7:27 pm
We have put up the evening updates. Stocks, ETFs,
Closed End funds appear to have correct prices. 343
open end funds were missing prices. We estimated
prices for all but 12. DO NOT make trading decisions
on an open end fund tonight without checking the
closing price with the fund company. Market indexes
are suspect. We were not able to get the Morningstar
indexes tonight. We will return here in 3-hours and
rebuild the databases if the late prices have come
in. More postings here later.
6:50PM
Things are not going well tonight. the NYSE reports
problems sending out its final prices for both
stocks and bonds. See http://traderupdates.nyse.com/.
While it is listed as resolved an hour ago, the 2-3
hour delay will have caused many open end mutual
funds to miss their portfolio pricing deadlines.
We will come up a little late at about 7:30PM Central and will estimate prices which we do not receive. We will come back at 10PM Central and rerun if necessary. Corrections will, as always be posed in the morning after we hand-correct missing prices. Missing prices are always a problem because we have to gather them by hand.
FastTrack System Status- January 24, 2012 7:19 PM Central
The data is now available.
FastTrack System Status- January 23, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- January 20, 2012 7:23 PM Central
The data is now available.
FastTrack System Status- January 19, 2012 7:19 PM Central
The data is now available.
FastTrack System Status- January 18, 2012 7:17 PM Central
The data is now available.
FastTrack System Status- January 17, 2012 7:15 PM Central
The data is now available.
FastTrack System Status- January 13, 2012 7:20 PM Central
The data is now available.
FastTrack System Status- January 12, 2012 7:19 PM Central
The data is now available.
FastTrack System Status- January 11, 2012 7:17 PM Central
The data is now available.
FastTrack System Status- January 10, 2012 7:19 PM Central
The data is available.
3:00PM Had a call from FastTracker Michael Messinger about the total return of SPY for 2011. Since this is the largest of all ETFs and held widely by millions of investors, we thought it was important to resolve the issue.
He noted that other sources had different total return. FastTrack has it as 1.89%. Yahoo lists it as 1.18%. SPDR.COM lists it at 1.99% and 1.86% on two different pages. Morningstar lists it as 1.18 and 1.98 in the same table.
FT Computes return from 12/31/10's last trade price to 12/30/11's last trade. Yahoo's, SPDR.COM, and Morningstar calculations are undisclosed. SPDR.COM and Morningstar lists calculations based on Market Value and NAV.
SO . . . Who is right
FastTrack used the same closing prices as in the WSJ, and we applied the distributions using 6 digits of precision on the published X-Dates. Should Yahoo, Morningstar, or SPDR.COM post an explanation of their calculation, perhaps we can figure out what they did wrong.
SPY is not a small unimportant fund. The widespread careless calculation of returns is shameful. While FastTrack is not yet perfect, we care about our data quality. We will research any discrepancy you report to us, report back to you within 24-hours, and send resulting data fixes to all FastTrackers.
We appreciate the confidence that FastTrackers have placed in us since 1990. Providing quality products, service and correct data is our mission.
Graphics were edited for clarity and size. All came from their websites as of 3:30PM Central today.
FastTrack System Status- January 9, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- January 6, 2012 7:15 PM Central
The data is now available.
FastTrack System Status- January 5, 2012 7:42 PM Central
The data is now available. Alarms went off as a number of leveraged Bull and Bear ETFs BOTH made it into the top and bottom rankings for the day. We verified a sampling of these funds. This usually never happens. Bull and Bear funds are not supposed to move in the same direction even if they are in different sectors. Commodities took it on the chin today. Must have been some strange emotions going through the markets today. Will check the news at home tonight.
7:26 PM We held the start of the process until 7:30PM tonight entering more late arriving distributions . . . data should be released about 7:45 PM
12:45 AM The late funds have reported, and are now available using FTComm Online Integrity Check.
FastTrack System Status- January 4, 2012 7:25 PM Central
The data is available. The following comment added about 10PM. Many funds are missing again. We will run a late night update and post new results when available. We are unsure of the causes of the price delays tonight and last night.
FastTrack System Status- January 3, 2012 8:00 PM Central
The data is now released. More than 200 open end funds are missing prices. Notably in the Profunds family. but including a substantial number of other families. Yahoo and NASDAQ.com do not have prices for the sampling of 10 which we looked up. We will post corrections in the morning. We have posted estimate prices for these funds. Please check the closing price with your broker before making a trading decision on these funds.
For a complete list click here.
Today was stressful. A boat load of folks got new computers, the market was up strongly . . . so . . . the tech support phone rang off the hook. Nothing systematic, or unusual for this time of year. At the same time, all hands were on deck working end of year dividends . . .and to top it off . . .many funds did not report prices tonight. Tomorrow will be a better day.
7:14 PM: More than 100 open end funds were missing their prices tonight. We have delayed the data download.
Several former HLDRS ETFs have been taken over and changed their internal price identifies. BBH, BSCB,PPH,RKH,RTH,SMH,TYW prices have been estimated tonight. Please check the closing price with your broker before making a trading decision on these funds. Corrections will be posted in the morning at about 10:00 AM Central time.
The data is available.