User Settings Tab- Install, Backup,
Account and Password
These are unique to yourself. Do not share them with others.
Call 866-295-0166 during business hours
(8:00AM-5:00PM Central market days) x 1 if you have lost this your account or
password. The text file C:\ft\status.dat
contains your account and password.
FastTrack Live Online Support Services
Click to connect to your desktop and see our support screen. We
can help you and train you live online. Call 866-295-0166 x 2
first, then we tell you to click FLOSS if needed.
Advanced Option: Run Program After Updating
Advanced Option: Install Path:
If you are installing on a new machine. then most users
install in C:\FT.
If you just want to move your
FT to a different place then,
Manually copy your old folder to the new location.
Uninstall FTComm. Delete any old FTComm and
Charting Ranking Icons.
Rename the old FT folder to a scratch name like FT.SAV
Reinstall FTComm downloaded from
http://wsftserver.fasttrack.net/upgrade/FTComm40.application Change the
FTComm update and check the charts to be sure that all is well. Delete the old,
renamed folder after a week or two just to be double-sure that all is
Simple renaming, cutting, pasting, etc. the install folder, or
just changing the Install Path field, without following the
steps above will cause problems,
Note: None of the above will allow multiple
computers to run a
single copy of FastTrack from a server.
Each machine must do its own Data
The Backup copies the contents of the
C:\FT\ (or wherever you installed
FastTrack) to our servers. It ONLY copies the contents of the USERDEF folders within C:\FT file tree. This
includes user defined families, spreadsheets, charts, signals, parameters.
Also backed up are FNU files and the FT4Win.INI files. Data is encrypted
using your account and password.
Be sure the Backup User data box is checked.
If you place your files and folders elsewhere (not in
USERDEF folders), FT WILL NOT back them up.
Reverting to Backup
If you are trying to recover lost files, Select Merge
Missing from an older backup that might contain the missing file.
Existing files will NOT be overwritten.
If you are trying to get everything back some days ago
before you had problems, Select Full Restore and pick a date to
restore. This will overwrite existing files and add missing files.
If you are trying to get new stuff back since some
days ago, select Merge Newer and pick a date to restore. This
will overwrite existing files if they are older than the backup.
Restoring to create a New Computer
These are the steps to move everything from and old machine to a new machine.
If you have reinstalled Windows on your old machine, then it may appear to
be a new machine (new Microsoft Windows registration number). You still have
to pay the$10 fee.
If your old machine is working, be sure it has FTComm
5.... installed. The version number is at the very bottom of the
Ensure that the old machine's Backup Up Option is
checkmarked on the User Settings Tab.
Copy your account and password to a piece of paper.
New Machine. Install from FTComm
Put your account/password into FTComm.
Pay the new machine fee of $10 when prompted.
Complete the FTComm installation by returning to the
On the new machine User Settings Tab, revert to Backup using the Merge New
option. Pick a backup date on which the old machine was working
properly and contained your USERDEF families. charts, parameters,
spread sheets, signals. arting program.
Your new machine's FT4Web will come up looking just like
the your old machine and containing the USERDEF items from the old
Click to refresh Subscription Information
Clicking the big blue line provides information about the
data on your machine and your subscription for FastTrack data services.
Additional info is also listed
The last date of data within the database on your machine
This is the last day for on which you can update data until midnight US
Click to Add/Update
Clicking this line will open a browser that will allow you
to review or renew your subscription, or to add additional FastTrack
Services/Databases to your subscription.